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https://www.amazon.in/l/9004074.../r

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Frequently Asked Questions (FAQs)

Offer period: 17^th to 21^st September

1.What is the 10%SBI Credit Card EMI Offer ("Offer")?

a. Offer on payment with SBI Credit Card EMI

b. Minimum transaction amount excluding ineligible products, refunds and exchange discounts is INR 5000 on all categories.

c. Offer and Maximum Savings as below:

*Appliances, TV, Electronics, Home, Kitchen, Furniture

d. The minimum Transaction for each of the specified category needs to be met for the customer to be eligible for the respective discount.

e. Customer can avail 10% instant discount in single transaction as long as minimum Transaction value is met for the transactions.

f. The Maximum discount is Rs. 2,000 (Including Bonus Discount) per card on Credit Card EMI during the entire offer period.

g. Any cancelled order(s) will not be eligible for the offer and the refund amount of such order will be adjusted against the instant discount amount.

2. What is the minimum transaction size for the discount for the duration of the event?

The minimum transaction amount to avail the Instant Discount is INR 5,000 in a single transaction on Amazon.in, net of buybacks, refunds and cancellations.

3.What if I cancel my order?

The Offer is applicable for a successful transaction. If Instant Discount is availed on any purchase, and the transaction is subsequently cancelled, the refund amount of such orders will be post adjusting the instant discount amount availed on the purchase.

4.Would I get the Bank offer even if I make a part payment using my Amazon Pay Balance?

Yes, you would get Instant Discount but only on the amount charged on your SBI Credit Card. Also, to avail instant discount, your SBI Credit Card should be charged for a minimum amount. For example, if total transaction amount is INR 8000, and INR 1,000 is paid using Amazon Pay Balance and INR 7,000 is paid using SBI Credit Card, then instant discount would be given on INR 7,000 and not INR 8,000. Similarly, if INR 7,000 is paid using Amazon Pay balance and INR 1,000 is paid using SBI Credit Card, then customer would not get any discount because the amount paid using SBI Credit Card is less than the minimum required transaction value of INR 5000.

5.Can I place multiple orders using SBI Credit cards and still get the Instant discount?

Yes, you can avail instant discount on multiple orders till you exhaust the respective limits of the Cards. However, please note that each transaction must meet the respective minimum value for you to get the 10% instant discount.

6. Is Discount under this Offer applicable on both Credit and Debit cards?

This discount is available only on SBI Credit Card EMI transaction. Offer is NOT valid on 1) Debit Cards 2) Netbanking and 3) Payment made by Cardholders using the 'Cash on Delivery' payment option.

7. Can I avail discount on EMI?

Yes, the discount under this Offer is only applicable on Credit Card EMI. Downpayment EMI and Debit Card EMI transactions are not eligible for the discount.

8. Can I get this offer with Exchange offer or No Cost EMI?

Yes, the offer is valid even if you buy with Exchange or No Cost EMI or both.

9. I purchased an eligible item but still did not get Instant Discount. Why?

For purchases made using “Card on delivery” transactions and Net Banking transactions, you will not get the benefit of the instant discount.

Net Banking transactions are NOT included in this Offer.

10. My Amazon.in order includes Amazon.in Gift Card(s); will I be eligible for an Instant Discount under this Offer? Is the Offer applicable on purchase of all products?

No, the discount under this Offer is not applicable on purchase of:

• Gift Card(s) (Amazon branded and Non Amazon branded)
• All types of Prepaid Recharges (Mobile, DTH, Google Play, Subscriptions, Cable TV, Metro and any other type of prepaid recharge
• All types of Bill Payments
• Digital Gold purchases and sales
• Kindle e-books and Kindle Unlimited Subscription Program
• Select Mobile, TV and Electronic products (see product page for offer eligibility)
• Amazon Pay balance loading
• Amazon Prime subscription
• Infant Nutrition and feeding products
• All types of insurance, travel and entertainment booking (Insurance, Flight, Bus, Trains and Movies)
• Installation Orders (Amazon and Brand)
• Gold and Silver coins and precious jewelry

11. My payment failed while placing the order; will I be eligible for the discount under this Offer?

If your payment failed while placing an order, Amazon.in gives you an option to revive your payment for such order. If you revise your payment within the offer duration, you will be eligible for the discount. For more information on revise payment,click here

12. Are add-on cards eligible for the offer?

Yes, each add-on card will be treated as a separate card and they will be eligible for the offer.

13. Are corporate and business cards eligible for the offer?

No, corporate and business cards issued by SBI Credit Card are not eligible for the offer.

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